Returns:

Withdrawal Conditions

- Returns are requested through the website www.crparts.es in the client area -> Order History and Details, by selecting the relevant order.

- The withdrawal notice must be sent within 14 calendar days from the order delivery date. Otherwise, it will be automatically rejected. You will receive an email with return instructions as soon as possible.

- After receiving the return instructions, the goods must be sent without delay to the following address: Compured Computers, Ctra. N-332 Km49 Local 9, 03189 Orihuela Costa. The deadline for delivery is 14 calendar days* from the withdrawal notice. If it does not arrive within the stipulated period, the return will not be accepted and will be returned to the sender.

- All goods must be returned in their original packaging and condition, in perfect state and protected, avoiding stickers, seals, or adhesive tapes directly on the surface or packaging of the item. This includes IT products: the operating system must remain unchanged, respecting the original partitions and programs. Hard drives must be free of any foreign content or configurations.

If not, CRParts reserves the right to reject the return or deduct part of the amount for the service to restore the original state for sale.

- The shipping costs for the return will be borne by the customer.

- Return of products with gifts, promotions, or closed bundles:

A complete return (full bundle or item + gift) is required to proceed with the refund.

Returns will not be accepted for the following products:

- Digital licenses.

- Consumables.

- New products with altered original packaging.

- Additional services such as assembly of extra parts, installations, services that include labor, etc.

*If the 14th day falls on a holiday or weekend, the deadline is postponed to the next business day.